Privacy Policy
Who We Are
Our website address is: https://www.kwabulawayo.shop. kwaBulawayo.shop is a cultural and culinary discovery platform that connects people to the best of Bulawayo — from food spots and local reviews to curated content and community voices.
Comments and User Contributions
When visitors leave comments or submit content on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string. This helps us detect and prevent spam and abuse.
If you use the Gravatar service, an anonymized string (a hash) based on your email address may be sent to Gravatar to check if you have an associated profile picture. The Gravatar privacy policy is available here. Once your comment is approved, your profile picture may appear publicly next to your comment.
Media Uploads
If you upload images to kwaBulawayo.shop, please avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract this information from images posted publicly.
Cookies
To enhance user experience, we use cookies for certain site functions:
- Comment Cookies: If you leave a comment, you may choose to save your name, email address, and website in cookies. These last for one year for your convenience.
- Login Cookies: When you visit the login page, a temporary cookie checks if your browser accepts cookies. It contains no personal data and is discarded after you close the browser.
- Session Cookies: When you log in, cookies will store your login information and display preferences. Login cookies last for 2 days, or 2 weeks if “Remember Me” is selected. Logging out deletes these cookies.
- Publishing Cookies: If you edit or publish an article, a cookie storing the post ID is created. It contains no personal data and expires after one day.
Embedded Content from Other Websites
Some articles or posts may include embedded content (such as videos, maps, social media posts, or articles). Embedded content behaves exactly as if you were visiting the third-party website directly. These sites may collect data, use cookies, or track interactions — especially if you are logged in to those platforms.
Who We Share Your Data With
We do not sell or rent your personal data. However, if you request a password reset, your IP address will be included in the reset email for security purposes.
Data Retention
If you leave a comment, both the comment and its metadata are retained indefinitely so that we can automatically approve future comments from you instead of holding them in a moderation queue.
If you register on the site (where applicable), your personal information is stored in your user profile. All users can view, edit, or delete their personal information at any time — except for the username. Site administrators also have access to this information.
Your Rights Over Your Data
If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You can also request the deletion of that data. This excludes any data we are required to retain for administrative, legal, or security purposes.
To request access or deletion of your data, please contact us at: privacy@kwabulawayo.shop
Where Your Data is Sent
Comments submitted to kwaBulawayo.shop may be checked through an automated spam detection service to prevent abuse and improve the quality of user interaction.